In late 1999, Mr. Chilinski became CEO of this international medical
instrument company having previously served as its COO/CFO. Previous to
his tenure, revenue trends were on a consistent downward decline.
By modifying
selling strategies, realigning senior management responsibilities and
renewing focus on new product line development, revenue performance improved
dramatically. In addition to sales and marketing improvements, key customer
service drivers also demonstrated strong improvements soon after initiatives
were launched. Consequently, the company financial performance improved
providing
returns exceeding shareholder expectations when the company was sold in
2001.
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Worldwide Order Performance
(Click on Chart to Enlarge) |
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Service
Performance (Click
on Chart to Enlarge) |
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